Don’t worry, neighbour, we at Populoos are here to help you with anything you need. And when it comes to mobile Internet connection, we know a thing or two about it, so in this post today we are going to explain how to solve the most common connection problems.
Why don’t I have Internet on my mobile? Check that the data is active
In these cases, the first thing we recommend is to check that you have mobile data activated . Yes, it seems like something basic, but more than one person has mistakenly deactivated mobile data on their phone and thought they had no Internet connection.
To check this, simply access the notifications menu to check that mobile data is active. If it doesn’t appear immediately, go to settings to check.
Is your mobile data disabled? Re-enable it and enjoy your internet connection. Is it active? Go to the next section.
Check that it is a network Internet problem and not an application problem
It would not be the first time that one of the most popular applications crashes and mobile operators’ switchboards collapse because people believe it is a problem with their connection, when in reality it is an issue with the application.
If WhatsApp and/or Instagram suddenly stop working , access the Internet through your usual web browser. If you can connect normally, it means you do have an Internet connection and the problem is with the application you were using.
My phone connects to WiFi, but I don’t have Internet
Today we can get any information from the world instantly through phone. With the help phone number library of internet, news, educational materials and other important information are easily accessible. As a result, we can increase our knowledge and be able to make quick decisions. The phone is also an effective tool for business. It plays an important role in business communication, digital marketing and customer service.
Another common problem is that your mobile phone connects to WiFi, but does not have Internet. If this happens to you, we recommend disconnecting from the WiFi network and verifying that it has Internet access.
Verify that your router is working
How can you do this? By connecting to the WiFi network from another device, such as a tablet, for example. If you still do not have Internet access, restart your router and if the problem persists, contact your Internet provider.
If, on the other hand, you have access to the Internet, keep reading because the connection problem is with your mobile phone.
I’m abroad and my mobile phone doesn’t connect to the Internet
If you are abroad and do not have Internet on your mobile, it is quite likely that you have not activated data roaming.
Activate data roaming and/or data roaming
You can activate data roaming directly from your mobile phone by accessing settings. However, to activate roaming, you must call your mobile operator.
As a general rule, roaming is disabled to avoid extra costs on your bill, but if you call your operator and tell them which country you are traveling to, they will inform you about the cost if there is one (since there are some countries where roaming is free).
However, we recommend that you complete all of these steps before traveling abroad, to avoid being left without Internet access.
Have you used up your monthly gigabytes?
If you haven’t travelled abroad, it’s time to check the gigabytes you’ve used this month. Most mobile plans have a certain amount of gigabytes allocated per month, so you may have used up all your gigabytes and therefore have no Internet connection.
Check the gigabytes consumed and purchase an additional data plan
Access your telephone company’s customer area to check your mobile data usage. If you have used up all of your data, most mobile operators offer you the option of purchasing an additional data plan so you can continue browsing at maximum speed.
And next time, keep in mind that there are some operators, like Populoos, that offer free speed reduction when you run out of data.
Check your mobile coverage
If you have not yet used up all the gigabytes in your mobile plan, the next step is to check your mobile coverage. Although this is an unusual situation, you may be in a remote area and/or in a place that, due to its own characteristics, has poor coverage, for example, an underground car park, or there may have been an incident in your mobile operator’s network.
Checking your mobile coverage is as simple as checking the coverage bars and seeing if the 3G or 4G icon appears next to them. If there are no bars, you have no coverage. You can also try making a call or changing the SIM for another one to identify the cause of the problem.
If you do not have coverage, move to a place with better coverage and/or contact your telephone operator to rule out an incident in the area.
Check your APN settings
It’s bingo time, neighbor! If none of this has worked and you’re still wondering why you don’t have Internet on your mobile , it’s time to take a look at your APN settings.
What is the APN? It is the Internet access settings . Currently, these parameters are configured bgb directory automatically when you insert your SIM into your mobile phone, but sometimes they get misconfigured and need to be reset, which is one of the most common causes of connection problems on a mobile device.
To do this, go to Settings > Mobile networks > APN and click on “Reset settings”. If this what are the google ranking factors for local seo? does not work, we recommend that you contact your mobile operator to find out if there is any other information that you need to enter.
Restart your device
If none of these have worked, be practical and restart your device. Sometimes turning it off and on again is the most effective remedy.
If you still don’t have an Internet connection, and your telephone operator has told you that it is a problem with your mobile device, check that your phone has all the manufacturer’s updates and, as a last resort, try to restore the factory settings of your device (saving all the information you need beforehand, of course).
