In the case of technologies that are extend to the use of the guest! the function is to ensure a superior experience. The chatbot! for example! allows customers to ask questions and resolve situations at any time! from anywhere. It is agile and convenient. Even if there is no real attendant talking to the guest! this technology adds value to the experience and strengthens the relationship.
Reinforcement for scalability
Above all! it is important to remember that digital transformation ensures scalability for businesses. This means that it enables their growth .
As your hotel grows in importance! builds its reputation and attracts more guests! the volume of work increases. But for technology! this doesn’t matter. The same software can handle the work of 10 or 100 housekeepers. The same software can handle the reservations of 50 or 500 rooms. So! as the business expands! the management tools follow suit.
In this post! we highlight six advantages of digital transformation modular design: building a website that grows with your business. in in modernizing your hotel. This modernization! however! nes to be done consciously. In other words! you ne to carefully choose which aspects of the business will receive the application of new technologies! and also choose the best suppliers.Discover 8 tools for mobility in business communication
Learn how to manage IT demands by following
IT demand management can be defin as a strategic use email marketing to convert leads into customers process that contributes to decision-making in the present! bas on anticipation of future events. In other words! it is a way of ensuring that emerging demands are met and improving the review b management of the sector’s activities! bas on analyses and estimates.
To implement it! you ne to take some The hotel sector to basic steps and perform analyses to identify which actions are effective and which adjustments are necessary. We have prepar a list of steps to make this possible and improve the sector’s results — as well as customer satisfaction.