In general! couples are looking for an opportunity to enjoy moments of privacy. In this case! investing in quality accommodations is more important — for example! installing hot tubs! king-size bs! and a dining table.
To attract families with children
When guests bring children! they expect the hotel to be well prepar to entertain the little ones! so that the adults can enjoy some free time. Therefore! to attract this type of customer! it is necessary to hire monitors! organize fun activities and! if necessary! invest in building a play area.
Technology as a factor that generates
In the previous section! you discover some practical measures that can help attract more diverse customers to your hotel. But there was one measure that was not mention: the implementation of technological resources. If you aim to maintain a competitive and successful business! technology in the hotel industry is an ally that cannot be ignor.
How about getting to know some of them?
Management systems
Hotel management systems allow you to control who is occupying each room and what language the guest speaks (which is important for hotels that receive guests from abroad). They can be us to monitor minibar what is content design? restocking! cleaning! and the collection and return of clothes to the laundry. All information is centraliz and can be access quickly when ne.
Big Data to collect feback
With big data technologies! you can scour the internet for references to your hotel. This way! you can track the opinions of those who have already stay there! to identify complaints and compliments. It is an excellent source of information for establishing improvements.
And don’t just limit yourself to collecting There are how to make a table of contents in word? many examples information. You can also actively respond to comments and testimonials that are publish online about the hotel. This positioning mobile list helps to build a relationship with your customers! improve the image of the business and reverse situations where there may be dissatisfaction.