Also known as a Customer Relationship Management system! CRM can bring together technical support! registration! schuling and a telephone extension system. Providing solutions in a single interface! CRM can also be correlat with marketing and professional training tools.
By centralizing all registration data! the CRM system organizes by specialty or special groups that may be creat. By strengthening communication with patients! the CRM promotes a more constant relationship! notifying them of exam times! follow-up appointments! and other matters.
Confirmation for schul appointments
By facilitating the confirmation of already schul appointments! the appointment confirmer eliminates the ne for staff to validate the schule. As an automation tool! it is programm to automatically call patients! who can confirm the appointment through their interaction.
The system helps to organize the schule! as well as to ensure the smooth running of activities carri out within the clinic. This ruces the number of tasks that are carri out by the reception desk. By contributing to increas productivity! employees deputy ustr jayme white can continue with processes without interruptions to their flow thanks to this software.
By monitoring confirmations! it is possible to reschule appointments more accurately. If the patient is unable to confirm their attendance! the system identifies the next available time slot! speing up the service.
Service extensions between sectors
For clinics with many offices! service extensions are essential to optimize communication. Extensions are high-tech mechanisms that can direct external calls to the desir department without having to go through the service desk.
Being quite profitable in economic terms! the extensions are from the series “it’s not my fault” internet”: the main pillars of a e-commerce interconnect through an entirely digital system. The dynamics of internal the day-to-day running communication also benefit! as those responsible can favorite the main communication mobile lead channels! which can be easily activat when necessary.