Being consistent in your reporting is an important step in your sustainability journey. This summer marks our fourth consecutive Sustainability Report. These Reporting Measures Progress annual reports are an important and public way to demonstrate measurable progress on the goals you set and the power of sustainability to drive momentum throughout your company.
We’re seeing our business benefit greatly from that momentum.
Genesys continues to reduce our emissions globally by evolving our customers to our cloud platform, operationalizing sustainability within our accurate cleaned numbers list from frist database business, and we are developing sustainable procurement practices.
We’ve also increased our diversity representation through the work done by our Office of Global Diversity, Equity and Inclusion. This team and its DEI councils work with Genesys leadership to ensure that women and underrepresented Reporting Measures Progress groups have a sense of belonging here at Genesys.
Another part of our mission is to have a positive impact in the community. We do that here by offering use of the Genesys Cloud™ platform at a 50% discount for approved charitable organizations, which help millions of those in need. It’s incumbent on businesses to find those challenges and use your reporting to document improvements and validate your social impact.
Artificial intelligence (AI) has become a part of everything we do
And it has the potential to cause great harm price and budget compatibility and bias if companies don’t
manage and operationalize its use like any other aspect of the business. By operationalizing our strategy – and making it part of our business
KPIs – we’re able to achieve goals and accelerate our progress year over year as we also mitigate risks. At Genesys, we’ve closely aligned our goals with our commitment to compliance,
ethics and responsible AI.
For AI, we ensure that we have the proper bahrain lists governance practices in place, including privacy, security, ethical AI and compliance.
Sustainability Starts as a Business KPI
Sustainability is a team sport at Genesys. It’s a cross-functional approach to embedding it into our business strategy. All the teams who own Reporting Measures Progress each discipline must show how they’re also meeting our sustainability goals.
By taking this cross-functional and holistic approach,
we can integrate our goals into who we are, making it into an organic extension of what we do so we can accelerate them. And now, sustainability has grown from being a strategic business
KPI to an integral part of planning where all other areas of the business are aligned and committed.
To get to this alignment, engage with each function of your company and share what’s required. It’s critical to educate stakeholders about how to use sustainability as a value driver. Focusing on your mission is important, but there’s a bigger question: Are you collectively reducing your environmental impact on the planet?