Ensure all team members understand the difference between “Delete for Everyone” and “Delete for Myself.”
Emphasize that “Delete for Everyone” is permanent.
Establish Communication Protocols:
Critical Information: For sensitive client communications, contracts, or critical marketing campaign details, do not rely solely on Telegram chat history. Use dedicated CRM systems, project management tools, or email for official record-keeping.
Designated Admins: In large groups/channels, designate a limited number of trusted administrators with deletion privileges to prevent accidental or malicious message removal.
“Read-Only” Channels: For important announcements, consider creating read-only channels where only administrators can post, limiting message deletions.
Proactive Data Your Team Export (for Record Keeping)
Telegram Desktop Export: Regularly use the Telegram Desktop application’s “Export Telegram data” feature (Settings > Advanced > Export Telegram data). This allows you qatar telegram phone number list to create local HTML or JSON backups of your chat history (including messages, photos, videos, files) from all your channels and groups.
Automated Backups for Bots: If you run Telegram bots, ensure your bot’s backend (where user interactions are stored) has its own robust backup system.
Implement Robust Account Security (to prevent unauthorized deletion):
Two-Factor Authentication (2FA): Enable what you need to prepare for digital 2FA on all Telegram accounts used for marketing. A strong cloud password and an email recovery option are crucial.
Strong Passwords: Use unique, complex passwords.
Regular Session Review: Periodically check “Active Sessions” (Settings > Devices) and log out of any unrecognized devices.
Diversify Communication Channels:
Multi-Platform Approach
Do not put all your communication eggs in one basket. Maintain parallel communication channels for critical information (e.g., email, dedicated client portals, WhatsApp Business, Slack, etc.).
Cross-Promotion: Encourage clients and community czechia businesses directory members to connect with your brand across multiple platforms, so if one channel experiences an issue, others remain active.
Maintain Local Copies of Key Marketing Assets:
Do not rely on Telegram as the sole repository for campaign visuals, text, videos, or other marketing assets. Always store original files in a dedicated Content Management System (CMS), cloud storage (Google Drive, Dropbox), or your internal servers.
Conclusion