Galaxus, Switzerland’s largest online retailer, recorded strong growth in 2024. Platform revenue increased by 18 percent year-on-year to 3.4 billion euros (approximately 3.228 billion Swiss francs). Net revenue from deliveries and services grew by 17 percent to approximately 2.9 billion Swiss francs, equivalent to approximately 3 billion euros.
Strong growth in Germany and Europe
The growth in Germany is particularly c level contact list noteworthy . Platform revenue increased by 27 percent last year, reaching €362 million. This underscores the company’s successful expansion into European markets. A total of over 4.5 million customers made at least one purchase from Galaxus in 2024. Of these, 1.2 million customers were located in Germany, Austria, and other European countries.
In Switzerland, products from the supermarket and beauty & health categories were particularly popular, with sales increasing by over 30 percent. In Germany and Europe, Galaxus recorded strong growth across all categories. Demand was particularly strong for mobile phones, notebooks, and PC components.
Expansion of logistics capacities and new jobs
To meet the increasing demands for product range, quality, and delivery punctuality, the company is investing heavily in its logistics infrastructure. Construction has begun on a new logistics center in Neuenburg am Rhein, southern Germany . The site is strategically ideally located for fast and reliable delivery to both Swiss customers and growing European markets such as Germany and France.
The new logistics center is expected to create approximately 1,000 new jobs over the next few years. Together with the existing warehouse in Krefeld, Galaxus intends to significantly expand its delivery capacity.
Focus on service and innovative technologies
In addition to expanding its logistics operations, Galaxus is focusing on further developing its services. In spring 2024, a new AI function a step-by-step guide was introduced that presents the advantages and disadvantages of products based on customer reviews. Another AI feature followed in late summer, efficiently answering specific questions from the community about product data.
Additionally, Galaxus Germany moved to a new office in the Hoheluft-Ost district of Hamburg in September. More than 60 employees transferred from the previous office in Altona, which had become too small due to growth.
Investments in the future
The Migros Group, to which Galaxus belongs, plans to make significant investments in the further development of its European online business in the coming years. The strong sales growth demonstrates that Galaxus is on track to establish itself as a leading provider in the European markets.
With the new logistics center, the expansion south africa numbers of services, and the focus on innovative technologies, Galaxus is positioning itself as a future-oriented online retailer that continues to focus on growth and customer orientation.