Google Ads or Facebook Ads? Which to Choose for Your Business
If you want to run pay-per-click advertising, the most popular platforms are Google Ads or Facebook Ads. When you spend […]
Digital Marketing
Digital Marketing
Hierarchy and distribution of headings
Without headings, your content is hard to read and search engines have a harder time understanding what it means. Having
Digital Marketing
Does blog formatting matter?
Blog formatting affects the SEO success and usability of your content. Here’s what you need to know about setting up
Digital Marketing
Downloadable Assets that Tell You Who is Reading and Engaging with Your Content
Good content engages readers and makes them interested in what you’re offering. But ideally, you want users to take the
Digital Marketing
What is the difference between good content and great content?
Many companies produce good content. How can you improve it and make it great? Find out 8 tips for improving
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Installation and running costs are high
Disadvantages of digitalization of telephone operations While digital transformation of telephone operations brings many benefits to the workplace, it can
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What you need to prepare for digital
Digital transformation may be able to create an ideal telephone operation flow in the long term, but in the short
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How to choose tools to digitalize telephone operations
It is common to digitalize telephone operations using tools. Here are some points to consider when choosing the tools necessary
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Price and budget compatibility
Digital transformation of telephone operations costs money. It is important to choose services that are within your budget. You can
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Why call center DX is needed
Call center DX is an important initiative being promoted by many companies. DX through digitalization is being promoted from multiple
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Business Process
Digitalizing business processes makes it easier to manage operators. In call center operations! operators! are typically gathered in one corner
Digital Marketing
ACD Automatic Incoming Call Distribution Device
ACD is a function that automatically distributes calls when they come in. ACD has the advantage that you can set